About the Show Registration and Pricing Hotel and Travel Information Exhibitor Directory International Visitors Education Attendee FAQ 2019 ICUEE Show Highlights COVID-19 Response Supported By Supporting Organizations Supporting Publications/Media Exhibitor Sponsors Attendee Frequently Asked Questions Browse through these FAQs to find answers to frequently asked questions. Everything from hotel information to show hours. Search General What are the 2021 show dates and where is it being held? The Utility Expo (formerly ICUEE) will be held at the Kentucky Exposition Center in Louisville, Kentucky September 28-30, 2021. The Utility Expo is held every other year, so there is not a show in 2020. Do I need to own a business or be invited by a company to attend? No, anyone can register for a badge to attend. We do ask for your company when you register, because your badge is similar to a business card. When you are interested in receiving more information, an exhibitor will scan your badge to contact you in the future. The more accurate the information you provide, the better your experience when they follow-up. I lost something at the show, who can I contact to see if it was found? If you lost something at the show, please contact our customer service team at 800-867-6060 to inquire if we have found it. Registration/badges I need a receipt for my badge & course purchase, do you know how I can get one? Receipts were emailed to the email we had on file for you on 10/9/19. If you did not receive, check your junk email box to make sure. Still not there? Contact our customer service team at 800-867-6060 and we can resend to you. When can I register for a badge? Registration will open in Spring of 2021. Hotel & Travel I want to book my room now, how can I do that? We are glad to hear you are thinking ahead! Housing will open in Spring of 2021. Can I earn hotel loyalty/rewards points if I book a room through the show block? Yes! We want to make sure you are earning all of your reward points. When making your reservation, you have the ability provide a hotel loyalty point/reward number when entering your contact information, just as you would if you were making a reservation on a hotel site. Typically accounts reflect points a few weeks after you have departed. Education Can I earn professional development hours (PDH)? Yes. While at the show you will log your participation in education through the show app. Within one month after the show we will email you a confirmation of your PDH’s.