About the Show Registration and Pricing Hotel and Travel Information Exhibitor Directory International Visitors Education Attendee FAQ 2019 ICUEE Show Highlights Health & Safety Commitment Supported By Supporting Organizations Supporting Publications/Media Exhibitor Sponsors Attendee Frequently Asked Questions Browse through these FAQs to find answers to frequently asked questions. Everything from hotel information to show hours. Search General Will The Utility Expo take place in 2021 and where will it be held? Yes! We look forward to bringing the industry back together again in Louisville, KY, September 28-30, 2021. Your health and safety is our top priority, and we are taking proactive steps and implementing guidelines and policies. We are following the guidelines of the CDC and we are working closely with the Kentucky Exposition Center to ensure a safe and rewarding experience for all. Please check back often as we will update this page and provide new information as it becomes available. Updated: Feb 24, 2021 Do I need to own a business or be invited by a company to attend? No, anyone can register for a badge to attend. We do ask for your company when you register, because your badge is similar to a business card. When you are interested in receiving more information, an exhibitor will scan your badge to contact you in the future. The more accurate the information you provide, the better your experience when they follow-up. Are there any age restrictions? There are not, however anyone 18 or younger will need to register for a child badge to gain access to the tradeshow floor. These badges are complimentary. Will parking be available at the show and how much does it cost? Yes! There are over 19,000 parking spaces at the Kentucky Exposition Center for a reasonable daily fee of $10. Attendees will be directed to park in designated lots. What are the future show dates? The Utility Expo is held at the Kentucky Exposition Center (KEC) every two years. The 2023 show is scheduled for September 26 – 28 at the KEC in Louisville, KY. Who should I contact if I have any other questions? Please contact The Utility Expo customer service team. Registration/badges How much is a badge? The badge price is $79 and several discounts will be offered throughout registration. When can I register for a badge? Registration opens May 11, 2021 at 10:00 a.m. CST What does the registration for The Utility Expo include? Your show badge grants you access to all areas of the tradeshow floor including The Jobsite, presented by Planet Underground. You can purchase educational sessions for an additional cost. What is the refund and cancellation policy? Show Badge/Entrance to exhibits is non-refundable. Name substitutions are allowed through September 17, 2021. Lost or misplaced badges will be charged the original amount paid. Education cancellation requests received in writing and postmarked on or before August 13, 2021 will be charged the below processing fees. No education/event refunds will be granted after August 13, 2021. Education is non-transferable. Education cancellation processing fee: $20/Session Hotel & Travel I want to book my room now, how can I do that? We are glad to hear you are thinking ahead! Hotel booking opens May 11, 2021. Are there airline discounts available? Yes! We have secured discounts with the major airlines that fly into Louisville. To take advantage of these discounts, visit out Hotel & Travel Information page. Education How much are education courses? Field Classrooms are $129 each and on-demand education is $79 for all sessions. Visit our Education page for more information. Can I earn professional development hours (PDH)? Yes. After attending a field classroom, you can request PDH confirmation by completing the session evaluation. You will receive the confirmation within 10 days of the show. Can I register for education onsite? Yes, you can add education to your badge when you get to the show International How do I acquire a VISA letter? You can request a visa invitation letter during the registration process once it opens in May 2021. For additional information, visit our International Visitors page. Merchandise Store How do I order branded show merchandise? Orders can be placed online at https://theutilityexpostore.com/. Check back often! We add new merchandise regularly. What is the shipping fee on product orders? There is free shipping on all U.S. orders. Product orders shipping to Canada is a $15 flat rate and other international countries a $25 flat rate. When can I expect my product to ship? Lead time on orders will be 3-5 days and most are shipped via U.S. mail. Some multiple piece orders may come in separate packages. Email tracking is sent on every order. Who do I contact if I have questions about my order? The store website is equipped with a Chat feature. You can also contact a representative by using the Contact Us page, e-mailing: email@example.com or calling (978) 525-3400.