Why Exhibit Become An Exhibitor Exhibit Space Information Exhibitor Registration And Pricing Exhibitor Hotel And Travel Information Exhibitor Rules And Regulations Exhibitor Floor Plans Exhibitor Resources Promote Your Exhibit Exhibitor FAQ Sponsorship Opportunities Show Logos Request Meeting/Function Space Promote in Industry Publications Exhibitor Frequently Asked Questions Browse through these FAQs to find answers to frequently asked questions. Everything from show dates to locating shipments. Search General What are your plans for COVID-19 health and safety protocols? Your health and safety is our top priority. The Kentucky Exposition Center (KEC) has announced new COVID-19 guidelines, and here is what you can expect at the show: Masks are not required for vaccinated show participants. Social distancing requirements have been removed. The KEC is a Global Biorisk Advisory Council (GBAC) STAR Certified facility and will continue to uphold those high standards for facility cleanliness, extra cleaning protocols for high-traffic areas and frequently touched surfaces, and proper ventilation. Hand sanitizer will be available throughout the show. The aisles in indoor space will be wider than in previous years. Exhibitors are encouraged to disinfect high touchpoints in their booths for attendees who may be touching equipment or participating in product demonstrations. To reduce crowding around registration areas, we encourage exhibitors and attendees to pick up their name badges early and/or take advantage of remote badge pickup at the airport and outdoor locations at the show. The Utility Expo is committed to maintaining a safe environment for all, including our safety policies related to equipment demonstrations. We will continue to follow the guidelines of the CDC, the State of Kentucky and KEC to ensure a safe experience for all show participants, and we are prepared to implement new guidelines and protocols as required at the time of the show. What are the dates for The Utility Expo (formerly ICUEE)? The Utility Expo (formerly ICUEE) 2021 show will take place September 28 – 30, 2021 in Louisville, Kentucky. What are the future show dates? The Utility Expo is held at the Kentucky Exposition Center (KEC) every two years. The 2023 show is scheduled for September 26 – 28 at the KEC in Louisville, KY. When can I apply for exhibit space at The Utility Expo (formerly ICUEE)? Exhibit space is available, but limited. Please complete this form to request an application and reserve your space. Can I reserve a meeting room at the Kentucky Exposition Center? Yes, you can reserve a meeting room by completing this form. For more information, please visit the Meeting / Function Space information page. Are there any age restrictions? Yes. Under no circumstances will children under 18 years of age be permitted onsite during the installation and dismantling periods. During Exposition hours, children under 18 years of age will be allowed in the Exposition only under the supervision of an adult who is registered to attend the Exposition. Children under 18 will not be required to purchase a badge but will be badged free of charge for identification purposes. Is there a fee to attend Fourth Street Live! concert Wednesday, Sept 29 at 7 p.m.? No. Enjoy free music by the popular band The Crashers at Fourth Street Live! View Events Is there a fee to attend the Bourbon, Beer & Bites Networking Reception Thursday, Sept 30 at 2:00 p.m.? No. The Bourbon, Beer & Bites networking reception is free to all attendees and exhibitors. View Events Will there be a shuttle that runs from the hotels to the show? Complimentary shuttle service is available between the Kentucky Exposition Center and select official The Utility Expo hotels. Shuttles will operate during show dates. For more information on shuttles, visit the Hotel & Travel Information page. Attendee Data Can exhibitors purchase an attendee list for The Utility Expo? The Utility Expo does not sell any attendee data directly or through any vendor. If you receive an email regarding the purchase of an attendee list, it is a scam and we request that you please forward the message to email@example.com and show management will send a cease and desist letter. What tools are available to help gather critical data at the show? To meet your unique data needs, we are excited to bring you numerous options from our official registration vendor, CDS and our booth performance analytics vendor, TurnOutNow. Please access the ordering portal in the Exhibitor Service Manual or the Exhibitor Registration Portal. Learn More Registration/Badges How can I register for a badge? If you need to register for a badge to work in a booth at The Utility Expo, you must reach out to the main contact of your booth for access to register or they can register you for a badge. Please do not register on the attendee registration site or you will not have appropriate access to the tradeshow floor to work the exhibit. If you have additional questions on how to get registered, or are a main contact and lost your log-in information, please contact customer service at: 414-272-0943. What does the registration for The Utility Expo include? Your show badge grants you 24/7 access to all areas of the tradeshow floor. Where can I pick up my badge? You can pick up your show badge at the Louisville Muhammad Ali International Airport or when you arrive at the show. Airport: Save time before the show and pick-up your badge near baggage claim E, next to the Alamo rental car counter. View Airport Map Location 9/26 9/27 9/28 Airport 8am - 3pm 8am - 5pm 8am - 5pm At the show: Choose from three locations on-site to pick up your badge: North Lobby, Lot K, or Lot E. View Overview Map Location 9/25 9/26 9/27 9/28 9/29 9/30 North Lobby (inside) 8am - 3pm 8am - 5pm 8am - 5pm 7am - 5pm 7am - 5pm 8am - 3pm Lot K (outside) N/A N/A 8am - 12pm 8am - 12pm N/A N/A Lot E (outside) N/A N/A 8am - 12pm 8am - 12pm N/A N/A Installation & Dismantling Badge Pickup EACs have the option to print badges at home before arriving at the show. If EACs choose not to print badges at home, they need to find a floor manager onsite to pick-up a badge anytime from September 20-24. After this time, EACs can pick-up a badge in North Lobby. Hotel & Travel Are there airline discounts available? Yes! We have secured discounts with the major airlines that fly into Louisville. To take advantage of these discounts, visit out Hotel & Travel Information page. Merchandise Store How do I order branded show merchandise? Orders can be placed online at https://theutilityexpostore.com/. Check back often! We add new merchandise regularly. What is the shipping fee on product orders? There is free shipping on all U.S. orders. Product orders shipping to Canada is a $15 flat rate and other international countries a $25 flat rate. When can I expect my product to ship? Lead time on orders will be 3-5 days and most are shipped via U.S. mail. Some multiple piece orders may come in separate packages. Email tracking is sent on every order. Who do I contact if I have questions about my order? The store website is equipped with a Chat feature. You can also contact a representative by using the Contact Us page, e-mailing: firstname.lastname@example.org or calling (978) 525-3400.